To succeed in the modern work environment, one is expected to demonstrate assertive and proactive behavior with clients, management and colleagues. You may find it uncomfortable to express your opinion firmly or simply say no. Perhaps the opposite is true; others might find you too direct in your communication. In this training you will learn to present yourself and communicate assertively, especially in situations where others have expectations of you. You are able to express your wants and needs while still considering those of others. This will make you more effective in your work.
This training is developed for all who wish to be more forthright about their needs and wants. You want to be more in control of your personal and professional life by making your way of communicating more effective.
An interactive training in which practical theory is related to personal experiences. Developing assertiveness starts with a good understanding of who you are and a belief in the value you bring. The theory is based on 3 levels where change is desirable: cognitive, emotional and behavioral. Participants share experiences and best practices.
Throughout the entire training trajectory, our online learning platform (e-Connect) will be available. Here you will find extra exercises, information and the means to communicate with the trainer and share experiences with other participants.
Je kunt dit programma klassikaal volgen op een locatie naar keuze. Onze leslocaties zijn gevestigd door heel Nederland. Geef je de voorkeur aan lessen op vaste tijden, met een docent én digitaal? Dan biedt virtual classroom je de uitkomst. Voor meer informatie over onze opleidingsvarianten, zie de pagina Opleidingsvarianten op onze website.