Training Effective Communication Skills (English)

After this training you will:

• Listen actively and encourage interaction
• Give and receive feedback effectively
• Have gained insight in communication styles and interactive patterns
• Present your message in a clearer, concise and compelling way

Audience

This training is developed for all professionals who wish to communicate more convincingly, authentically and with greater impact.

Approach

This interactive training focuses on practicing the skills being learned. Working with a training actor lets you experiment with the skills necessary to improve your daily communicative routine. The trainer demonstrates helpful tips and techniques that encourage effective communication. Participants share experiences and best practices.

Throughout the entire training trajectory, our online learning platform (e-Connect) will be available. Here you will find extra exercises, information and the means to communicate with the trainer and share experiences with other participants.

Rating

8,6

Related training programs

• Training Presentation Skills
• Training Discover your Talent

Study advice

Are you uncertain whether this program is for you? Feel free to contact us. You can reach our study advisor at 035 – 6 956 200.

Klassikaal

Je volgt de bijeenkomsten uit dit programma klassikaal op een locatie naar keuze. Omdat je binnen een groep veel van elkaar leert, bieden we je een alternatieve locatie aan wanneer er voor jouw voorkeurslocatie onvoldoende aanmeldingen zijn. Onze leslocaties zijn gevestigd door heel Nederland. Voor meer informatie over onze opleidingsvarianten, zie de pagina Opleidingsvarianten op onze website.

Program

Your communication style

• The 4 styles of communication
• Your style of preference and how to use it
• Style flexibility: bridging the gap

Active listening skills

• Difference between hearing and listening
• Summarizing and probing
• Assertive communication
• Switching between levels of communication
• Meta-communication

Communication solutions

• Setting your conversation objective
• Giving and receiving feedback
• Dealing with differences
• Non-verbal communication
• Use of voice, posture and intonation
• Emotions and interaction