Training Leading Intercultural Teams (English)

After this training you will

• Know the manager’s responsibility areas and understand how various cultures perceive and deal with them
• Understand your own cultural identity and how that influences your interaction
• Fine-tune your approach to meet your employee’s background and expectations
• Be able to recognize cultural communication styles and addres them effectively

Audience

This training is for managers who work with employees from different cultures. This could be at an international organization or at a Dutch company with employees from diverse backgrounds.

Approach

This is an interactive training in which cultural theories and perspectives are explained, demonstrated and discussed. Individual cases are practiced with a training actor. Using a variety of exercises, you will work on your personal awareness and insights related to leading an intercultural team.

Throughout the entire training trajectory, our online learning platform (e-Connect) will be available. Here you will find extra exercises, information and the means to communicate with the trainer and share experiences with other participants.

Rating

8,8

Related training programs

• Training Effective Leadership
• Training Discover your Talent

Study advice

Are you uncertain whether this program is for you? Feel free to contact us. You can reach our study advisor at 035 – 6 956 200.

Klassikaal of virtual classroom

Je kunt dit programma klassikaal volgen op een locatie naar keuze. Omdat je binnen een groep veel van elkaar leert, bieden we je een alternatieve locatie aan wanneer er voor jouw voorkeurslocatie onvoldoende aanmeldingen zijn. Onze leslocaties zijn gevestigd door heel Nederland. Geef je de voorkeur aan lessen op vaste tijden, met een docent én digitaal? Dan biedt virtual classroom je de uitkomst. Voor meer informatie over onze opleidingsvarianten, zie de pagina Opleidingsvarianten op onze website.

Program

Leadership

• Boertien Vergouwen Overduin leadership model: role, responsibilities, competencies and skills
• Hierarchy and authority in different cultures
• Receiving and giving feedback withing the context of cultural differences

Your cultural identity

• Perspectives, norms and values
• “Your way, my way, our way”

Characteristics of culture

• Significant cultures in business
• Recognizing and appreciating the similarities and differences

Effective intercultural communication

• Diverse communication styles
• Dealing with different norms and values
• Most common pitfalls in intercultural communication and how to avoid them
• Practicing personal cases

Additional costs

In addition to the indicated costs, there may be some extra expenses. Whether or not these apply to you depends on your personal study needs. For example, you can opt for additional coaching or take a re-exam if needed. You can find the list with additional options and costs here. This list can also be found in e-Connect, our online environment which you will gain access to after registration.

STAP-budget

The STAP-budget is a government grant of up to €1000,- with which you can enroll in a study program, training or course. You can apply for the STAP-budget once a year at the start of a new application period. New application periods open every 2 months. At the start of an application period, you can apply for the STAP-budget at 10:00 AM via UWV. Read more about the STAP-budget on our information page (Dutch).

BTW (VAT)

All prices listed are exclusive of BTW (VAT). Companies that cannot reclaim BTW may apply for exemption. A 10% surcharge will then be added to the exclusive BTW price, leading to an advantage on the price including BTW. Are you paying for the training yourself? In that case, you will not be able to apply for a 10% surcharge. Training materials, repro rights and arrangement costs are always charged with 9% BTW.